Privacy Policy

Effective Date: May 8, 2025

Drai's After Hours (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your personal information when you interact with our website, services, and SMS communications.

1. Information We Collect

We may collect the following personal information:

  • Contact Information: Name, email address, phone number.
  • Demographic Details: Date of birth, gender.
  • Event Preferences: Interests in specific events or services.
  • Reservation Details: Information provided when booking tables or private events.
  • Payment Information: Billing details when purchasing tickets.
  • Technical Data: IP address, browser type, device information, and browsing behavior.

2. How We Use Your Information

Your information is used to:

  • Process ticket purchases and reservations.
  • Send confirmations, updates, and reminders.
  • Provide customer support.
  • Share promotional offers and event announcements (with your consent).
  • Improve our services and website functionality.

3. Information Sharing

We do not sell or rent your personal information. We may share your data with:

  • Service Providers: Third parties who assist in operating our website, processing payments, and delivering services.
  • Legal Obligations: When required by law or to protect our rights.

We do not share or sell your phone numbers for SMS purposes.

4. SMS Communications

SMS Program Terms (TCPA / CTIA Compliant)

By providing your mobile number, you agree to receive promotional and transactional text messages from Draisgroup.com. Contacts can expect to receive general customer service, reminders, and follow-ups, such as:

  • Ticket confirmations and reminders.
  • Reservation updates.
  • Event announcements.
  • Promotional offers.

You can cancel the SMS service at any time. Text "STOP" to the number provided. After you send "STOP," we will confirm your unsubscribe status by SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up again the way you did the first time, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to info@draislv.com.

Carriers are not liable for delayed or undelivered messages. Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

We do not sell or share your mobile information or phone number with third parties or affiliates for marketing purposes.

For privacy-related inquiries, please refer to this Privacy Policy.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Choices

You can:

  • Opt out of marketing emails by following the unsubscribe link.
  • Opt out of SMS messages by replying STOP.
  • Update or delete your personal information by contacting us.

7. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Email: info@draislv.com

Phone: (702) 777-3800

Address: 3595 S Las Vegas Blvd.

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